User Engagement Analysis

Project Information

  • Category: Data Analytics / Visualization
  • Client: Accenture (Forage Simulation)
  • Tools: Python, Tableau, Excel
  • Focus: Content Trends & User Behavior
  • Live Demo: View Dashboard

Project Overview

This project is part of the Data Analytics Job Simulation by Accenture North America on Forage. I was tasked with advising a hypothetical social media client, "Social Buzz," requiring a deep dive into the role of a Data Analyst and applying analytical skills to real-world decision-making.

Accenture Certificate

Situation

The main objective was to clean, model, and analyze seven datasets to extract insights into content trends. Specific business questions addressed included:

  • How many unique content categories exist?
  • What are the top 5 categories by popularity?
  • Which month experiences the peak in user engagement?
Accenture Dashboard Analysis

Tableau Dashboard Visualization

Action

To achieve these objectives, I employed a structured approach involving:

  1. Data Cleaning and Modeling: Processed raw datasets to ensure accuracy, relevance, and structured the data for efficient analysis.
  2. In-Depth Analysis: Explored datasets to identify unique categories, calculated total reactions, and analyzed temporal patterns.
  3. Dashboard Creation: Developed an interactive Tableau dashboard to visualize insights and answer the client’s specific questions comprehensively.

Result

The analysis provided clear, actionable insights highlighting significant user engagement trends:

🏆 Top 5 Categories

  • 1. Animals: 1,897 reactions
  • 2. Science: 1,796 reactions
  • 3. Healthy Eating: 1,717 reactions
  • 4. Food: 1,699 reactions
  • 5. Technology: 1,698 reactions

📅 Peak Engagement

May 2021

Highest user activity recorded

Sentiment Breakdown (Top Category: Animals)

The top category generated 1,897 total reactions, with a diverse sentiment spread ranging from "Scared" (132) to "Peeking" (129) and "Cherish" (125).

Conclusion

The comprehensive dashboard not only addressed the client’s specific inquiries but also unveiled critical insights into user engagement and content trends. These insights inform strategic decisions, helping the client optimize content strategy and enhance user engagement. This project underscored the importance of meticulous data analysis and visualization in driving data-driven decision-making.